Forum Discussion
Marianne
9 years agoLevel 6
Have you requested Install Base Report (IBR) from Customer Care?
- Dev_Roy8 years agoLevel 6
Thanks Marianne, for your response. Never seen such report before however I asked for that after reading your post. Waiting for their response. BTW, what all the information it holds?
- Marianne8 years agoLevel 6
The IBR should contain everything that can normally be found on License Certificates in a single spreadsheet - anything from order number(s) to descriptions, product codes, quantities, license keys, etc.
If you are requesting an IBR on behalf of a customer, you need an email from the customer giving you permission to request the IBR.
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