Forum Discussion

DecKy's avatar
DecKy
Level 4
12 years ago

5220 Appliance File System errors at Reboot - Check Forced

Hi, Had a situation last week where our 5220 running 2.5.1 as Master / Media server had file system errors detected at boot time and a check was forced. The check failed, a message was displayed ...
Backup and Recovery
NetBackup Appliance
Roadmap
Troubleshooting
  • Mark_Solutions's avatar
    Mark_Solutions
    12 years ago

    If you tmp folder was full it is caused by one of two things - either Telemetry data or VMWare snapshot files left behind after failed VMWare backups

    Both do the same thing and both have EEB's available so please install than as soon as possible as it will soon fill up again.

    Not sure on the root password - i dare say Symantec wouldn't want us to know it anyway!

    This is the telemetry patch: http://www.symantec.com/docs/TECH199364

    The VMware patch is not on general release - you may need to ask Symantec for that - can't find the ETrack number off hand - maybe see if you have .vmdk file in /tmp - if so call Support

    There are also AIR patches if youuse AIR that should be applied - these need to be requested:

    http://www.symantec.com/docs/TECH200177

    Hope this helps

Mark_Solutions's avatar
Mark_Solutions
Level 6
12 years ago

It is normal if you just get the one set - the issue is if they do not get regularly cleaned up and start to fill the system up

Telementry seems to store the files in /tmp as each check runs - the EEB should make sure that they are cleaned up regularly so just keep an eye on how many there are

A couple of reboots seems to trigger a cleanup but the EEB should fix it anyway