5230 Appliance Send Mail Notification

The requirements and capabilities are different depending upon where an email is being sent from:

On Appliance, how to configure email:

> Settings > Alerts >

> Email SenderID Set netbackup@mycompany.com

> Email Hardware Add someone@mycompany.com;someoneelse@mycompany.com

> Email Software Add someone@mycompany.com;someoneelse@mycompany.com

> Email NotificationInterval 60

> Email SMTP Add smtp.server.mycompany.com svc_netbackup_email blahpasswordblah



Through a firewall (if present), and on the target SMTP server...
...these ports and functionality are required:

Application / Area      SMTP Port   Can Use 587?      Can SMTP Auth?

NetBackup               25          no                no

(appliance)             25          no                yes

(IPMI)                  25          no                no

OpsCenter               587         yes               yes

.

The first thing you may want to do is to drop down to the CLIsh shell, and telnet to the ports above to confirm that you are able to telnet to the required ports on the required SMTP server.

You may need assistance from your MS Exchange, or SMTP server, admins to allow non-port 587 (i.e. non-SMTP-auth) (i.e. plain text via port 25) connectivity inwards inwards in to your SMTP relay/server application.