I've updated my appliances to 7.6.0.3, but when I am trying to use them to set up a new client, my only options to download from them is 7.6.0.1. I've downloaded the client software and gone through the process of opening the share on the appliance, copying it over to the appliance, list downloaded, close share, etc., but it still doesn't show. Am I missing a step or can I just not use the appliance as a download spot for 7.6.0.3?

My Mistake, the install of these is in the same fashion however. You should be able to then install *packagename*

Since Appliance 2.6.0.2 (NBU 7.6.0.2) the NBU client software is no longer included. 2.6.0.1 was the last version to include 7.6.0.1 software. You can find the client addons with installation instructions on the 2.6.0.3 dowload page: http://www.symantec.com/docs/TECH217250

I've downloaded the addons and added them to the appliance. My question is, I want to be able to browse to the appliance and download the client software directly from the appliance. The software that I'm downloading is not the most current version. Is there a way to be able to download the current version of the client from the appliance?

Have you tried these steps listed in the TN? Perform this method from a computer that is connected to the appliance and that also has Internet access. Internet access is needed to download the files or packages from the Symantec Support website to the appliance. 1. Open an SSH session and log on to the appliance as an administrator. 2. Enter the following command to open the NFS and the CIFS shares: Main_Menu > Manage > Software > Share Open 3. Map or mount the appropriate appliance NFS or CIFS share directory using the steps below: - Windows: Map the following CIFS share on your computer: \\<appliance-name>\incoming patches NOTE: On Windows systems, you are prompted to provide the user name (admin) and its corresponding password. - UNIX: Mount the following appliance NFS share: mkdir -p /mount/<appliance-name> mount <appliance-name>:/inst/patch/incoming /mount/<appliance-name> 4. Scroll to the bottom of this page and download the release update or the client package. The following will help you determine which files to download: ... etc.... ....etc....

Yes, those are the steps I went through.

You say you downloaded the addon client packages and added them to appliance, I just want to be very clear and confirm that you installed these rpms?

7.6.0.3 clients

18 Replies

Scott_123
Level 3
10 years ago
When you update your appliance to 2.6.0.2 or 2.6.0.3 (NetBackup 7.6.0.2 or 7.6.0.3), you are installing both the NetBackup Server (Master/Media) and Client components on the appliance, so your appliance is running 7.6.0.3 Client.

This is different than putting the NetBackup Client binaries for various operating systems into a folder that can be accessed by other servers and used to download/install the NetBackup Client. As a previous post said, these stopped being included as part of a "base" appliance install/update after 2.6.0.1.
Wes_T__Gator
Level 5
10 years ago
Yes, the previous post that mentioned it was mine.
Wes_T__Gator
Level 5
10 years ago
Mnolan, I found the client rpms in the /inst/patch/appliance/available directory. Should they be in the upgrading directory? And if so, how can I get them there?
mnolan
Level 6
10 years ago
A) "I found the client rpms " Following the technote has you join it into a single file of the name listed in the TN. Are you seeing one file of the combined name or the three parts yet to be combined?

B) I would just move them off via cifs share, combine them if needed, then add them to the right share then proceed with the rest of the TN.
Wes_T__Gator
Level 5
10 years ago
The technote has you combine the tar file splits for the appliance update to create the appliance rpm, not the client rpms. The client rpms are downloaded and copied individually. When I run the List Downloaded command, I get the following:

SYMC_NBAPP_addon_nbclient_INTEL-7.6.0.3-SLES11.x86_64.rpm

SYMC_NBAPP_addon_nbclient_Linux-7.6.0.3-SLES11.x86_64.rpm

SYMC_NBAPP_update-2.6.0.3-1.x86_64.rpm

SYMC_NBAPP_addon_nbwin-7.6.0.3-SLES11.x86_64.rpm
mnolan
Level 6
10 years ago
My Mistake, the install of these is in the same fashion however.

You should be able to then

install *packagename*
Wes_T__Gator
Level 5
10 years ago
Thanks. That was the part I was missing. I figured it out late last night after opening a ticket with our third-party support for it. It had them stumped too. The problem was that I didn't realize I had to 'install' the client rpm's. It might have been clearer to me if I had gone through the manual process of installing the appliance update, but I did that through the appliance itself. Now I have to go through and clean out old updates to free up space in the /inst file system so I can install all the new software.

Thanks to everyone for taking time to help me with this.
Marianne
Level 6
10 years ago
Glad you came right!

We have been begging you for more than a week to follow the steps in the TN.

To install the downloaded packages is documented in the TN under the topic:

Steps to install the uploaded NetBackup Appliance software version 2.6.0.3 release update

....
....

To install a software update that has been downloaded to the appliance:

1. Log in to the appliance console and enter the following command to install the release update. Use the name of the release update rpm from Step 6.

Main_Menu > Manage > Software > Install <patch_name>

.....
.....

Forum Discussion

7.6.0.3 clients

18 Replies

Related Content

7.6.0.3 Aix client exclude not working

Client Error (25)

NetBackup client version update from 7.5.0.5 to 7.6.0.3

Opscenter upgrade from 7.6.0.3 to 8.0

EEB installed on a client

Recent Discussions

NBU restore VMs from AIR_Gapped DR site into Main site

NetBackup Appliance 5.3.0.1 Maintenance Release 2 is now available

nbpxyhelper generating more logs at client end

Late Breaking News and Important Updates about NetBackup Flex Appliances Article

(VMware snapshot) failed with 25: SYM_VMC_FAILED_TO_CREATE_SNAPSHOT