Appliance 5240 new configuration issue
Hi all,
I have an issue during first installation, I can't configure MSDP and AdvancedDisk, please can you suggest me where to find some logs ? I finded something here "/log/app_vxul # 409-5-2818571786-170124-0000000000.log" but nothing that can help me in troubleshooting.
Master server win2012 7.7.3
Appliance 2.7.3
appliance08.Appliance> Media master - [Info] Checking the pre-requisites... - [Info] Appliance storage can be used for configuration. - [Info] Validating master server name 'master'. Master server communication check .... :[OK] Name lookup check ........ :[OK] Firewall/Port check ........ :[OK] Master server access pre-check ....... :[OK] Restarting NetBackup services ........ :[OK] Master server access check ........ :[OK] EMM server access check ........ :[OK] Master server reverse access check ... :[OK] Version compatibility check ........ :[OK] - [Info] Using master as master server. - [Info] Scanning storage system... - [Info] The scan operation can take up to 15 minutes to complete. - [Info] Refreshing the storage devices... - [Info] Acquired lock on the storage. - [Info] Looking for existing storage configurations... - [Info] Found existing storage configuration. Attempting to import the configuration... - [Info] Successfully imported the storage configuration. - [Info] Upgrading storage configuration to the latest version... - [Info] Updating disk names... - [Info] Mounting the 'MSDP' partition '0'... - [Warning] Unable to mount the 'MSDP' partition. The 'MSDP' partition may already be mounted. - [Info] Mounting the 'MSDP' partition '1'... - [Warning] Unable to mount the 'MSDP' partition. The 'MSDP' partition may already be mounted. - [Info] Mounting the 'MSDP Catalog' partition '0'... - [Warning] Unable to mount the 'MSDP Catalog' partition. The 'MSDP Catalog' partition may already be mounted. - [Info] Mounting the 'Configuration' partition '0'... - [Warning] Unable to mount the 'Configuration' partition. The 'Configuration' partition may already be mounted. - [Info] Mounting the 'AdvancedDisk' partition '0'... - [Warning] Unable to mount the 'AdvancedDisk' partition. The 'AdvancedDisk' partition may already be mounted. - [Info] Moving appliance configuration database to the Configuration partition. --------------------------------------------------------------- INFO: Adding the following servers to the NetBackup configuration SERVER=master --------------------------------------------------------------- - [Info] Configuring media server on the appliance... - [Info] Restarting NetBackup services. Enter storage configuration properties. You have the opportunity to configure AdvancedDisk and Media Sever Deduplication Pool (MSDP) partitions. You can view a summary of the storage settings and edit them, if desired. 1. To configure a storage pool, you must enter the following: The size, the diskpool name, and the storage unit name. 2. To skip configuration, enter 0 (zero) when prompted for the size. This also deletes any existing data. 3. To keep the storage pool intact, choose the default size, if applicable. >> AdvancedDisk partition size in GB/TB [36 GB..53.60 TB]: (4.54 TB) >> AdvancedDisk diskpool name: (dp_adv_appliance08) >> AdvancedDisk storage unit name: (stu_adv_appliance08) >> MSDP partition size in GB/TB [293 GB..48.91 TB]: (48.91 TB) >> MSDP diskpool name: (dp_disk_appliance08) >> MSDP storage unit name: (stu_disk_appliance08) - [Info] The 'MSDP' partition of '48.91 TB' requires a minimum 'MSDP Catalog' partition of '160 GB'. >> MSDP Catalog partition size in GB/TB [160 GB..160 GB]: (160 GB) - [Info] Summary of storage configuration. -> AdvancedDisk partition size: 4.54 TB -> AdvancedDisk diskpool name: dp_adv_appliance08 -> AdvancedDisk storage unit name: stu_adv_appliance08 -> MSDP Catalog partition size: 160 GB -> MSDP partition size: 48.91 TB -> MSDP diskpool name: dp_disk_appliance08 -> MSDP storage unit name: stu_disk_appliance08 The estimated time to configure storage can range from 0 hours, 1 minutes to 0 hours, 1 minutes depending on the system load. There may also be several minutes to restart the NetBackup services. The greater the system load the longer it takes to complete the operation. >> Do you want to make changes to the storage configuration shown above? [yes,no]: no - [Info] Creating storage partitions and NetBackup storage objects... - [Info] Stopping NetBackup processes... (6 min approx) - [Info] Starting NetBackup processes... (6 min approx) - [Info] Creating 'AdvancedDisk' DiskPool 'dp_adv_appliance08' and Storage Unit 'stu_adv_appliance08'... - [Error] Failed to create the NetBackup disk pool 'dp_adv_appliance08' and storage unit 'stu_adv_appliance08' for 'AdvancedDisk' storage. - [Error] Failed to create storage partitions for appliance 'appliance08'.
opened TCP port 13720 on public lan, all work fine.
