Forum Discussion

Colin-UK's avatar
Colin-UK
Level 1
9 years ago

Exchange GRT browsing slow NBU 2.7.3 / 7.7.3

Hi all,

I am experiencing a very definite slowness when browsing an Exchange backup in NBU in order to perform a GRT restore for testing.

After selecting a backup image each time I attempt to drill down to a sub level it creates a new Restore task in the activity monitor and each task takes between 3 and 5 minutes to complete, during this time the restore console is unusable. For example navigating as follows "Microsoft Informaiton Store" > DB Name > Database > Mailbox name > Mailbox folder has resulted in four Restore tasks and has taken 15 minutes in order to display the contents of the inbox of a single mailbox.

At this rate it would be quicker for me to restore the entire database to a recovery database and copy the individual messages should it be required - thankfully I am just performing a test restore at the moment.

Is this slow navigation normal with NBU?

Thanks

Exchange
GRT
NetBackup
    • Michal_Mikulik1's avatar
      Michal_Mikulik1
      Moderator
      9 years ago

      Hello,

      yes unfortunatelly this behaviour is normal for browsing Exchange GRT backups and VMware-based Exchange/Sharepoint GRT backups. By design GRT info for these types of backups is not catalogued at the time of backup. GRT info (so directory and file structure of mailboxes/documents) is generating just at the time of browsing - thus the longer time for this. In Activity Monitor this background work is presented as "empty" Restore job.

      On the contrary, non-VMware Sharepoint GR backups are catalogued online during backups, thus browsing is much quicker.

      Regards

      Michal