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neilrule's avatar
neilrule
Level 3
9 months ago

how to update nbu5240 System from 3.1.2 to 4.0 or later

how to update nbu5240 system from 3.1.2 to 4.0 or later

3 Replies

  • Dear support,

        if the system cannot connect to internet, how to update the nbu5240 system from 3.1.2 to 4.0 or later.

    netbackup appliance cannot support backup vsphere7.0.

    Thank you.

    • sanket_pathak1's avatar
      sanket_pathak1
      Level 4

      neilrule You can download upgrade RPM from Support Portal and perform the upgrades. This should not be a challenge unless you dont have your own entitlement.

      • neilrule's avatar
        neilrule
        Level 3

        thanks, I can find the machine Serial No. but can't find the entitlement.

        maybe I have to got the entitlement from other colleagues.