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shahzeb1's avatar
shahzeb1
Level 3
7 years ago

Imports are failing on target domain post Appliance upgrade to 3.1

We have two sites Site A and Site B and are using Netbackup appliance 5230. The appliance at Site A replicates to B and vice versa. Post upgrade to 3.1, Site B is replicating the data to A - the replication job is getting successfully completed however the import job is failing at site A. 

I have tried reconfiguring the AIR between the two sites but the still persists.

Please help. 

5230
NetBackup
NetBackup Appliances
Replication
  • shahzeb1's avatar
    shahzeb1
    7 years ago

    Thanks for your reply. Both sites are upgraded to 3.1.

    I had raised a case with Veritas - we found that there was some affected images in target domain appliance(could have been caused during upgrade) because of which they couldn't be imported. We would need to delete them using pogather/imgchk and run msdpchk to ensure everything is good on the target domain.

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  • quebek's avatar
    quebek
    Moderator
    7 years ago

    If you can upgrade the other site to 3.1. If this won't solve this issue - open a case with VRTS.

    • shahzeb1's avatar
      shahzeb1
      Level 3
      7 years ago

      Thanks for your reply. Both sites are upgraded to 3.1.

      I had raised a case with Veritas - we found that there was some affected images in target domain appliance(could have been caused during upgrade) because of which they couldn't be imported. We would need to delete them using pogather/imgchk and run msdpchk to ensure everything is good on the target domain.

  • ItsTrue's avatar
    ItsTrue
    Level 2
    7 years ago

    What is the error shown in import failed job details ?

    If you can run nbstlutil command on particular image which is failing ; which state it shows in o/p ?

    nbstlutil stlilist –backupid <backupid>