Forum Discussion

falconnet's avatar
falconnet
Level 2
6 years ago

NBU 5230 /usr/openv/db corrupted

hello everyone,

there was a power outage in our datacenter and after that my nbu 5230 verswion 2.6.1.2 (master/media) is not working anymore.

when i manually start netbackup services with "netbackup start" it gives me this error(attached picture) :

/usr/openv/netbackup/bin/nbdbms_start_stop: line 15: /usr/openv/db/vxdbms_env.sh: No such file or directory
NetBackup will not run without /usr/openv/db/bin/NB_dbsrv running

also when i browse to "/usr/openv/db" the folder is in red highlight and i cant open it. (attached picture)

i dont have any catalog backup other than the one on NBU Appliance MSDP , also i dont have the credentials for the MSDP pool.( i tried show dedup password but it will give me some error )

is there anyway to make this appliance work again? or at least use its MSDP on another Server?

 

Thanks for your help , i really really need it.

disaster recovery
MSDP
NBU
nbu5230
NetBackup Appliance
  • Marianne's avatar
    Marianne
    Level 6
    6 years ago

    In a situation like this you really need telephone or Webex assistance from a Veritas Appliance Support engineer.
    Unfortunately your version is no longer supported.

    I would check for errors in /var/log/messages.
    My suspision is that fsck probably did not succeeed for one of more filesystems and therefore not mounted.
    Also check contents of /etc/fstab and compare with 'df -h' output.

    Please let us know what you see.