Forum Discussion

mhhwang_1007's avatar
mhhwang_1007
Level 3
2 years ago

netbackup appliance 5240 doesn`t boot

  hello ~ NetBackup 5240 3.1.2 Test Device does not boot. After the Q-logic adapter 0~5 disable state, only the prompt is displayed on the screen. What should I do at this time?  
appliance5240
boot failed
  • davidmoline's avatar
    davidmoline
    2 years ago

    Hi mhhwang_1007 

    The default boot device should not be set to intel but this (legacy boot mode; static boot order) - then the order should be:
    Hard Disk #1 <#8400 ID1E LUN0 LSI Logical>
    Hard Disk #2 <#8400 ID1D LUN0 LSI Logical>
    Hard Disk #3 <(Bus01 Dev00) Intel® RAID Ctlr>
    Hard Disk #4 <(Bus86 Dev00) Intel ® RAID Ctlr>

    Try that and see if it boots.

    David

mhhwang_1007's avatar
mhhwang_1007
Level 3

Some hours ago i was reconnected to HBA Card 2EA with Raid Card. but same situation... 

davidmoline's avatar
davidmoline
Level 6
2 years ago

Hi mhhwang_1007 

The default boot device should not be set to intel but this (legacy boot mode; static boot order) - then the order should be:
Hard Disk #1 <#8400 ID1E LUN0 LSI Logical>
Hard Disk #2 <#8400 ID1D LUN0 LSI Logical>
Hard Disk #3 <(Bus01 Dev00) Intel® RAID Ctlr>
Hard Disk #4 <(Bus86 Dev00) Intel ® RAID Ctlr>

Try that and see if it boots.

David

  • mhhwang_1007's avatar
    mhhwang_1007
    Level 3
    2 years ago

    Thank you to reply

    now i retry reimage NBUA 3.2 a few times after i try it 

     

    Thank you

    • sagrawal's avatar
      sagrawal
      Level 5
      2 years ago

      mhhwang_1007 

      I'm curious why you are reimaging to such an old release (3.2). Why not reimage to something more recent like 4.1.0.1 MR5 or 5.0.0.1 MR3? You should also renew your hardware support, which seems to have expired.

      Regards,

      --Sanjay