Upgradation from 2.6.0.1 to 2.6.0.3 failing
Hi
Appliance 5230 upgradation from 2.6.0.1 to 2.6.0.3 is failing with below error:
Install SYMC_NBAPP_update-2.6.0.3-1.x86_64.rpm
- [Info] Comparing the currently installed version with the...
Forum Discussion
Iovy,
The upgrade process checks to see if there are any active NetBackup jobs. The upgrade process only proceeds if it is determined no active jobs are detected. If the backup job summary cannot be complied it means that some of the process are not running.
The first step I would perform is to teboot the appliance and retry the upgrade. If that does not prove successful, then I recommend you open a case with Symantec support to troubleshoot your appliance upgrade issue.
You may also expose the log shares on the appliance (Main Menu-->Support-->Logs>share open). In the root of the share you should find a file named "patch_log_2.6.0.3_<date>". There is also a "patch_output_2.6.0.3_<date>" file that might help you to review the cause of the upgrade failure.
Again, please do contact support to work through the issue with your upgrade.
