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elanmbx's avatar
elanmbx
Level 6
7 years ago

UPGRADE NOTE: 3.0 -> 3.1 5230 media server

Just an FYI - I upgraded my non-prod media server this morning, and upon the final reboot, the system came up but *none* of the media mgmt services started: NB Processes ------------ root 98265 1 ...
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elanmbx's avatar
elanmbx
Level 6
7 years ago

Another quick note... and a question to anyone that has upgraded to 3.1

Anyone having trouble connecting to the share presented when doing a "Manage-Software-Share Open"?

I'm trying to connect as the local user "admin" but it is refusing to allow me to connect.  I'm a bit perplexed because this worked in 3.0 and nothing has changed from an account perspective for "admin"...

  • elanmbx's avatar
    elanmbx
    Level 6
    7 years ago

    I currently have a case open with support to address the CIFS share issue.  NFS share opens successfully - so I have a workaround at the moment to get files to/from my appliances.  Will try to remember to update this thread once we have that issue sorted out.

    • Marianne's avatar
      Marianne
      Level 6
      7 years ago

      elanmbx could you perhaps share your case number for the CIFS issue?

       

      • elanmbx's avatar
        elanmbx
        Level 6
        7 years ago

        Sorry - but we have recently gone away from Veritas-direct support and have another vendor handling our technical cases.  And I'm not sure if they have engaged Veritas yet...

  • zach1's avatar
    zach1
    Level 3
    7 years ago

    We recently performed the upgrade of Netbackup 5240 from 3.0 to 3.1. 

    The only issue we faced was appliance failed to successfully reboot after the upgrade due to Kernel Panic. 

    We had to disconnect the network from the 10GB PCI card to get the appliance rebooted successfully.

    https://www.veritas.com/support/en_US/article.000125869