Forum Discussion
Just an update on the media mgmt services not starting - it continues to be an issue each time I reboot my 3.1 appliances. I'm probably going to go to 3.1.1 so I'm not planning to open a case unless the issue continues with 3.1.1.
- Marianne7 years agoLevel 6
If you have already downloaded 3.1.1 upgrade packages, please DO NOT upgrade (yet).
Please see this Tech Alert:
The upgrade package files for NetBackup appliance 3.1.1 software have been removed temporarily from the SORT website to investigate an issue.
https://www.veritas.com/support/en_US/article.100042337 - SYM-AJ7 years agoLevel 5
Just wondering if you ever got this fixed. I don't believe it is addressed in 3.1.1 either as I came accross this issue during a couple of upgrades.
Fix is as follows:
Log onto the appliance and get into the command prompt (support/maintenance/override security/elevate)
# cd /etc/systemd/system
# mkdir netbackup.service.d
# cd netbackup.service.d
# vi override.conf
Add the following and save:
[Service]
TimeoutSec=15min
(two lines above to follow on immediately - no blank line between them)
Reboot appliance and all will be well.........
AJ
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