Forum Discussion

philalbert's avatar
philalbert
Level 4
8 years ago

3 clients backup returning error status 112

I'm unable to backup 3 clients, I always get error code 112, but I can't find what's wrong. Anyone can help me and let me know which logs I should be looking at please? Thanks Phil
7.7
Windows Server (2003
  • philalbert's avatar
    philalbert
    8 years ago

    NBU version 7.7.3, OS: Windows 2012 R2

    They are in the same policy, with many working clients. Policy type MS-Windows.

    I tried connecting to the agent from the master and I get "cannot connect on socket". I ran bptestbpcd.exe from the master and it couldn't connect. (I didn't try this before opening the discussion...silly me)

    Looks like the windows firewall was activated on these clients. I added Netbackup to the exceptions and now it works.

    Sorry for wasting everyone's time.

sclind's avatar
sclind
Level 6
8 years ago

I just had this with a Win 2003 server just now.  We could not RDP into the server nor access it at the console.  We had to power cylce the box.