add DB snap to file list failed, status 69 and invalid filelist specification (69)
Hello Netbackup team
we have 3 node Servers with DAG Exchange 2016
Polisy type MS_exchage _Server and Enable granular recovery
2 nodes almost always failed in Backup with error "add DB snap to file list failed, status 69 and invalid filelist specification (69)"
and
ERR - C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.Leumit-DAG-2K16.leumit.co.il_150
0535113.1.0.VSS_Writer_File_List.txt: invalid format
no errors in vssadmin list writers but
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {d4abea0b-7d29-465e-918b-a22d3dfa9f81}
State: [5] Waiting for completion
Last error: No error
could you advice please how to resolve the problem about backup our Exchange 2016