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MG11's avatar
MG11
Level 4
9 years ago

admin Backup partial successful with Errno = 5: I/O error

please find the error log 

 

11/28/2015 03:56:38 - begin writing
11/28/2015 04:11:11 - Info bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: TRV - [/Backup/ossdg/export/opt/ericsson/aos/3PP/brass/etc/.BRASS] is a socket special file. Skipping
11/28/2015 04:11:11 - Info bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: TRV - [/Backup/ossdg/export/opt/ericsson/aos/3PP/brass/etc/.BRASS_SYNC] is a socket special file. Skipping
11/28/2015 05:28:51 - Error bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: ERR - Cannot process sparse file /Backup/ossdg/export/versant/db/WRAN_SUBNETWORK_MIRROR_CS/system. Errno = 5: I/O error
11/28/2015 05:28:51 - Error bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: ERR - Cannot lstat /Backup/ossdg/export/versant/db/WRAN_SUBNETWORK_MIRROR_CS/system1. Errno = 5: I/O error
11/28/2015 05:28:51 - Warning bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: WRN - Cannot cd to /Backup/ossdg/export/versant/db. Errno = 5: I/O error
11/28/2015 05:28:51 - Error bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: ERR - Cannot lstat /Backup/ossdg/export/versant/db/WRAN_SUBNETWORK_MIRROR_CS/WRAN_SUBNETWORK_MIRROR_CS_CHECK. Errno = 5: I/O error
11/28/2015 05:28:51 - Warning bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: WRN - Cannot cd to /Backup/ossdg/export/versant. Errno = 5: I/O error
11/28/2015 05:28:51 - Error bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: ERR - Cannot lstat /Backup/ossdg/export/versant/db/WRAN_SUBNETWORK_MIRROR_CS/dbid. Errno = 5: I/O error
11/28/2015 05:28:51 - Warning bpbrm (pid=1209) from client atrcxb2777-2778ossbkup: WRN - Cannot cd to /Backup/ossdg/export. Errno = 5: I/O error
11/28/2015 05:28:51 - Info bptm (pid=1255) waited for full buffer 50241 times, delayed 366639 times
11/28/2015 05:28:51 - Info bptm (pid=1255) EXITING with status 0 <----------
11/28/2015 05:28:51 - Info bpbrm (pid=1209) validating image for client atrcxb2777-2778ossbkup
11/28/2015 05:28:52 - Info bpbkar (pid=13400) done. status: 1: the requested operation was partially successful
11/28/2015 05:28:52 - end writing; write time: 1:32:14
the requested operation was partially successful (1)

  • Error = 5 is a error from the operating system.

    lstat is a OS command Netbackup uses to "taste" a file before opening them for read operation. if a file can't be lstat'ed the OS and Netbackup can't open it.

    There nothing you can do in Netbackup for the error to go away.

    You need to go back to the server owner and ask them what is going on, and work it from there.

    Alternative, if you get permission, you can exclude /Backup/ from file system backup, meaning there will be no backup of that area any more.

     

     

5 Replies

  • Error = 5 is a error from the operating system.

    lstat is a OS command Netbackup uses to "taste" a file before opening them for read operation. if a file can't be lstat'ed the OS and Netbackup can't open it.

    There nothing you can do in Netbackup for the error to go away.

    You need to go back to the server owner and ask them what is going on, and work it from there.

    Alternative, if you get permission, you can exclude /Backup/ from file system backup, meaning there will be no backup of that area any more.

     

     

  • Did you see the message before the I/O error? "WRN - Cannot cd to /Backup/ossdg/export." Show the error to the server owner to investigate.
  • hi ,

    Thanks for your responses...

    Also in the system messages at the time when this erroe occured these were the msgs

     

    Nov 28 02:23:49 atrcxb2778 nfs: [ID 333984 kern.notice] NFS server nas1 not responding still trying
    Nov 28 02:30:05 atrcxb2778 nfs: [ID 563706 kern.notice] NFS server nas1 ok
    Nov 28 05:00:52 atrcxb2778 Had[7319]: [ID 702911 daemon.notice] VCS CRITICAL V-16-1-50086 CPU usage on atrcxb2778 is 92%
    Nov 28 05:28:51 atrcxb2778 vxfs: [ID 702911 kern.warning] WARNING: msgcnt 1 mesg 028: V-2-28: vx_snap_alloc - /dev/vx/dsk/ossdg/export_NBtmp_cache snapshot file system
    out of space
    Nov 28 05:28:51 atrcxb2778 vxfs: [ID 702911 kern.warning] WARNING: msgcnt 2 mesg 032: V-2-32: vx_disable - /dev/vx/dsk/ossdg/export_NBtmp_cache snapshot file system dis
    abled
    Nov 28 05:31:52 atrcxb2778 sshd[2887]: [ID 800047 auth.crit] monitor fatal: Timeout before authentication for 10.45.225.48
    Nov 28 09:40:28 atrcxb2778 sshd[1406]: [ID 800047 auth.crit] monitor fatal: Timeout before authentication for 10.45.225.48
    Nov 28 12:40:31 atrcxb2778 sshd[124]: [ID 800047 auth.crit] monitor fatal: Timeout before authentication for 10.45.225.48

     

    Can we conclude from here that there is something wrong with filesystem ?

     

  • Please work with the system owner to resolve the issue with NFS mount.

    This is not a NetBackup issue.

  • This is the clue: vx_snap_alloc - /dev/vx/dsk/ossdg/export_NBtmp_cache snapshot file system

    A VXFS snapshot is copy on write. If there are more writes in the source volume than space in export_NBtmp_cache snapshot volume, the snap will dissolve.