Forum Discussion

ipmanyak's avatar
ipmanyak
Level 5
5 years ago

Admin consoles Activity monitor issue

vrts.vss.sdk.at.exception.vrtsatexception unexpected vxat error

need help.

  • Hamza_H's avatar
    Hamza_H
    5 years ago

    I assume that you are opening the console from the master itself:

    please share these two logs :

    Veritas\NetBackup\logs\bpjava-msvc

    Veritas\NetBackup\logs\user_ops\nbjlogs

    could we have a snip of bpps output please?

     

     

  • Hi please post more information, full error message that you get

      • Hamza_H's avatar
        Hamza_H
        Moderator

        please verify if all netbackups service are started, (nbatd & bpjobd..)

        have you tried to close & reopen the console? try to restart nbu services as well (bpps to confirm that all services are stopped)

        did this worked before or it's a new iinstallation?

        what has changed if this worked before?