KameliaB
3 years agoLevel 4
'Auto Saved' files unrecoverable?
Hey All,
I ran into an issue with a customer and came to the conclusion that NetBackup just will not recover "auto saved" files and those that were open. However, customer is asking if it backed up, it should be recoverable, which is a valid point. I could not find documentation to prove this and am hopping on here to see whether or not you can validate. Here is why:
- customer came with an exit status 185, error log attached. Backups past 7 days are not recoverable.
- we changed net buffer size and created a touch file for restore size to smaller blocks from the linux media to the win client
- we added CLIENT_NAME = <master FQDN> in the master bp.conf
- validated the backup in catalog
- after above steps, we restored the requested files and they failed with the same status. However, we were able to restore a spreadsheet from 2-weeks prior and verified it was from the same backup image of the two files.
Both files mentioned had "(Auto Saved)" in the file name and backed up a sister file with a '~' as a prefix. The fact we ran a file level restore from the same image and same directory, proved nothing was wrong with the backup. But am I correct in thinking these files are just pointer records and it's the admins' duty to exclude them from backup?