Forum Discussion
Hi Marianne,
Yes, the netbackup client service is running.
C:\Program Files\Veritas\NetBackup\bin>bpps
* MISPW3206 6/27/18 08:25:01.768
COMMAND PID LOAD TIME MEM START
vnetd 7108 0.000% 0.078 8.7M 6/27/18 07:32:44.245
bpinetd 7220 0.000% 5.070 11M 6/27/18 07:32:44.291
mtstrmd 5024 0.000% 0.046 7.3M 6/27/18 07:32:49.112
vnetd 1864 0.000% 0.046 8.2M 6/27/18 08:24:24.359
bpps 7724 0.000% 0.265 8.2M 6/27/18 08:25:00.489
bpcd log
==================
08:24:24.390 [1988.2044] <2> setup_debug_log: switched debug log file for bpcd
08:24:24.390 [1988.2044] <4> bpcd main: VERBOSE=0, BPCD VERBOSE=0 Timestamp=1530098791
08:24:24.390 [1988.2044] <2> logparams: bpcd
08:24:24.390 [1988.2044] <2> bpcd main: Got socket for input 464
08:24:24.390 [1988.2044] <2> process_requests: offset to GMT 18000
08:24:24.406 [1988.2044] <2> logconnections: BPCD ACCEPT FROM 10.128.44.226.60917 TO 10.128.74.45.13724 fd = 464
08:24:24.406 [1988.2044] <2> process_requests: setup_sockopts complete
08:24:24.437 [1988.2044] <2> bpcd peer_hostname: Connection from host to1pw3243.statestr.com (10.128.44.226) port 60917
08:24:24.546 [1988.2044] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:24:24.577 [1988.2044] <8> do_pbx_service: [vnet_connect.c:2186] via PBX VNETD CONNECT FROM 10.128.74.45.49968 TO 10.128.44.226.1556 fd = 496
08:24:24.593 [1988.2044] <8> vnet_vnetd_get_security_info: [vnet_vnetd.c:2800] VN_REQUEST_GET_SECURITY_INFO 9 0x9
08:24:25.233 [1988.2044] <8> vnet_vnetd_disconnect: [vnet_vnetd.c:198] VN_REQUEST_DISCONNECT 1 0x1
08:24:25.233 [1988.2044] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1733] in failed file cache ERR=11001 NAME=eb60574b-b7fd-4828-a4a6-7b04cdd5d9e1 SVC=NULL
08:24:25.233 [1988.2044] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1402] vnet_cached_getaddrinfo_and_update() failed 6 0x6
08:24:25.233 [1988.2044] <8> vnet_same_host_and_update: [vnet_addrinfo.c:3013] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 NAME1=eb60574b-b7fd-4828-a4a6-7b04cdd5d9e1
08:24:25.233 [1988.2044] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1733] in failed file cache ERR=11001 NAME=keystore SVC=NULL
08:24:25.233 [1988.2044] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1402] vnet_cached_getaddrinfo_and_update() failed 6 0x6
08:24:25.233 [1988.2044] <8> vnet_same_host_and_update: [vnet_addrinfo.c:3013] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 NAME1=keystore
08:24:25.279 [1988.2044] <16> VssImportCredential: (../../libVnbat/vss_auth.cpp,3299): Cred file open FAILED
08:24:25.279 [1988.2044] <8> vnet_setup_vxss_socket: [vnet_vxss_helper.c:189] vnet_vxss_import_credential() failed 36 0x24
08:24:25.279 [1988.2044] <16> process_requests: vnet_setup_vxss_socket(to1pw3243.statestr.com) failed: 36
What version of netbackup are you running ?
Try on the client running bpclntcmd -clear_host_cache
According to the logs shown, it looks like a name resolution issue
- vyasmehulh7 years agoLevel 4
Hi Nicholai,
Tried clearing host cache but didn't worked.
NBU version on master is 8.1.1 and on client is 8.0
Master and media are same.
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