Forum Discussion
- Check in client registry and make sure it has desired entries of Master & Media Servers. You can do this same using Client Gui as well
- Verify you can ping from both master/media and client
- Again verify correct IP's are set in host files
- Use bpclntcmd -pn from client to check the connectivity, try other options of bpclntcmd as well
- Check this message in verbose logs - "process_hint_reason": "there was no inherited hint, the connected
peer was not a master server, so defaulted to primary master", "process_hint_se
rver_name": "to1pw3243.corp.statestr.com" - Ensure all the settings are correct and rerun the bptestbpcd command
Hi Tape_Archived,
Have tried all the possibilities below already but still its failing
- Nicolai7 years agoModerator
Reboot server ..
If that is not possible , stop the netbackup client and check that no bpbkar32.exe processes are running. Start the netbackup client again.
- vyasmehulh7 years agoLevel 4
Hi Nicholai,
Thanks for suggesting.
Tried stopping all the backup services and restarting them but no luck.
Following with on server reboot.
Also we observerd that the reverse lookup for backup server is not correct.
Attached screen shot.
- Nicolai7 years agoModerator
That need to be fixed.
Reverse lookup is also a non-authorized answer. Netbackup will not trust a non-authorized DNS answer.
You can disable reverse name lookup on the client by running :
bpclntcmd -reverse_name_lookup prohibited
See also:
https://www.veritas.com/support/en_US/doc/15263389-127350397-0/v14660333-127350397
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