Forum Discussion
Hi Tape_Archived,
Have tried all the possibilities below already but still its failing
Reboot server ..
If that is not possible , stop the netbackup client and check that no bpbkar32.exe processes are running. Start the netbackup client again.
- vyasmehulh7 years agoLevel 4
Hi Nicholai,
Thanks for suggesting.
Tried stopping all the backup services and restarting them but no luck.
Following with on server reboot.
Also we observerd that the reverse lookup for backup server is not correct.
Attached screen shot.
- Nicolai7 years agoModerator
That need to be fixed.
Reverse lookup is also a non-authorized answer. Netbackup will not trust a non-authorized DNS answer.
You can disable reverse name lookup on the client by running :
bpclntcmd -reverse_name_lookup prohibited
See also:
https://www.veritas.com/support/en_US/doc/15263389-127350397-0/v14660333-127350397
- vyasmehulh7 years agoLevel 4
Hi Nicolai,
Tried below command but no luck.
bpclntcmd -reverse_name_lookup prohibited
- Marianne7 years agoLevel 6
Try to add both hostnames in the Client's SERVER list:
to1pw3243.statestr.com
to1pw3243.corp.statestr.comIt seems that 'bpclntcmd -pn' did not produce any output?
This command will connect to the master server (1st entry in the Client's Server list) on port 1556 or 13724.If you are getting no response, it means that the Client cannot connect to master server.
(Best to leave command running until it times out or produce output.)
Check bprd log on the master to see if connection was received from client IPThe output should look like this:
expecting response from server <master-name>
<client-name-resolved-from-IP> <client-name-in-policy> <Client-source-IP> <Client-source-port-number>
By the looks of it, you are experiencing name lookup issues in your environment.
Is this with one client only? Or more?
Have you asked your network/DNS admin?- vyasmehulh7 years agoLevel 4
Hi Marianne,
bpclntcmd -pn command doesn't shows any output after entering both the below entries
to1pw3243.statestr.com
to1pw3243.corp.statestr.com
Also find below answer to queries
Is this with one client only? Or more? :- One client
Have you asked your network/DNS admin? :- Yes, they are looking into it.
Related Content
- 4 months ago