Forum Discussion

Wes_T__Gator's avatar
10 years ago

Backup skipping sub folder

I am experiencing a similar issue as this post: https://www-secure.symantec.com/connect/forums/netbackup-76-backup-data-issue-error-90 I have a policy that backs up 4 clients at 4 different locations.  It's backing up the same path for each site.  Two of the four backups are working properly, the other two are backing up the folder I am specifying, but nothing below it.  We've spent hours checking the policy, client configs, and even the accounts the NBU services are using on the clients, but haven't come up with anything.  I was going to open a support ticket on Monday, but if anyone has a suggestion of something I can try now, I'm all ears.  I've attached the most recent bpbkar from one of the clients that is not backing up as expected.

  • After having the Windows Admin look at it again to figure out why one server was working and another server was not, he did find an entry in the DFS management for the two servers that were having issues.  DFS was disabled, so he assumed that it wasn't affecting anything, but I asked him to go ahead and delete them anyway.  

    We made several changes, including restarting DFS services on at least one of the servers.  I also added a Full schedule with Accelerator forced rescan enabled.  I have kicked off another backup on both of the clients that were giving us trouble before.  They seem to be working ok, but I won't know for certain until the backup finishes and I see what is available for restore.  Per your suggestion Marianne, I dropped the logging down to 3. ;)