0xe0000388
Small Business Edition
Backup Exec Server: Version 14.0 Rev. 1798 (64-bit)
installed on same Windows 2008 R2 Server along with
Exchange 2010 Standard - SP2 Update Rollup 4-V2
Running Full B...
Wade,
Im sure that you have already checked but please verify that the logon account has an active exchange mailbox. Verify this by sending a message to it and the replying to the message from it. Additionally please verify that the mailbox is unique by opening up a new message, typing the first four letter s of the logon account and pressing ctrl + K and confirming that it resolves. Also verify that the mailbox is not hidden from the G.A.L. All this being correct enable EWS logging in windows and try to run the restore job again so that we can pinpoint the EWS fail cause.
view section under "For a Granular GRT restore with Exchange 2010 and higher"
http://www.symantec.com/docs/TECH124453
