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BVshet's avatar
BVshet
Level 5
9 years ago

Cannot connect to robotic daemon 42

Hi Team, I am getting the above mentioned error when I run inventory of robot from a media server. Its a SL8500 tape library and we have win 2008 r2 master and media server working at NBU 7.6.0...
  • Marianne's avatar
    9 years ago

    Yes.

    If there is one robot with no drives, then it will cause acsd to stop.
    When you add ACS robot, you also need to add a drive for that robot.

    This was the reason for my question on 14 Jan:
    ... have you added tape drives to the ACS robot added to the media server?

    I have also asked you to add VERBOSE entry to vm.conf on 23 Jan.
    This will cause the reason for acsd going down to be logged in Windows Event Viewer Application log.

    It seems you only have one drive for ACS(1).

    Delete ACS(0) robot and then restart NBU on the media server.