Forum Discussion

CadenL's avatar
CadenL
Level 6
8 years ago

Change EMM server name for a single Media server to FQDN

Hi I have a 7.6 Windows Master server with two Windows Media Servers (also running 7.6) and am planning to upgrafe to NBU 8.0. When I run the NBCC it comes back with an inconsistancy which I believ...
7.6
Windows Server 2008 R2
  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    8 years ago

    You can edit it in the registry (after backup). Set it to the shortname, restart the services and check if it display fine. Short long shouldn't really be an issue unless there is something blocking the resolution.

    You know you can just open a support case and have the nbcc checked :)

RiaanBadenhorst's avatar
RiaanBadenhorst
Level 6

You can edit it in the registry (after backup). Set it to the shortname, restart the services and check if it display fine. Short long shouldn't really be an issue unless there is something blocking the resolution.

You know you can just open a support case and have the nbcc checked :)

CadenL's avatar
CadenL
Level 6
8 years ago

ok - thanks

So it's not a setting on the Master server (within the EMM databases) but just a registry setting on the actual media itself?

That's sounds like quite a simple edit them.

I would look to change it from the shortname to the FQDN as the Master server has an alias for both but the EMM server only has the FQDN - so I think this is where the inconsistency will be.

I'll probably open a support case too but wanted to see if it might be an easy fix I could do myself beforehand

  • CadenL's avatar
    CadenL
    Level 6
    8 years ago

    So I thought this might happen..... but didn't think Veritas would be quite that nonsenseical to put it in writing :smileyhappy:

    As the Server is running 7.6.0.1 I must first upgrade before Support can assist me with my upgrade......

    • RiaanBadenhorst's avatar
      RiaanBadenhorst
      Level 6
      8 years ago

      You can counter that with, the running of nbcc is a prerequisite as listed in the upgrade portal SO they should support you as you ARE trying to upgrade. Get your account manager involved. 

      • RiaanBadenhorst's avatar
        RiaanBadenhorst
        Level 6
        8 years ago

        Remember the front line that answers the phone don't understand the technicalities, they just know 7.6 is not supported and then block the case.