Forum Discussion

jordansiqueira's avatar
jordansiqueira
Level 3
3 months ago

Client Error (25)

Hi,  I cannot connect a client to Netbackup 10.4. I installed Client Software on Windows, and even with that I cannot connect with my master server. When I add a client it does not detect OS, so I...
Windows Server 2019
  • L_BR's avatar
    L_BR
    3 months ago

    Check the following registry entry for your client,

    HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config 

    There will be a SERVER entry there. Confirm that your master server is listed there and make sure the master is the very first entry in that list. 

    The error you are getting is when a server tries to communicate with a client but is not in the client's server list.

L_BR's avatar
L_BR
Level 5
3 months ago
From client properties what error do you get? Vnetd error normally means certificate problems. Can't connect on socket can mean firewall or services on the client aren't running.