Carlos_V
13 years agoLevel 6
Code 37
Hello everyone!
NB displays status code 37 when I try to do backups on media server. Please help me with this issue.
Master Server Version 6.5.6
Media Server Version 6.5.6
Have you added a new media server?
If so, NBU MUST be restarted before new media server can be used. Just adding SERVER entry will allow some config actions, but to use as backup server, bprd and bpdbm must be restarted.
See extract from Troubleshooting Guide:
NetBackup status code: 37
Message: operation requested by an invalid server
Explanation: An invalid media server or Windows NetBackup Remote Administration Console made a request to the NetBackup request daemon (bprd) or NetBackup database manager daemon (bpdbm). On Windows, these daemons are the NetBackup Request Manager and NetBackup database manager services.
Recommended Action:
Examine the NetBackup All Log Entries report for the time of this error to determine which system tried to connect to the master server.
If the server is a valid media server, verify that the storage unit for the media server is defined. Also, verify that the server or Windows NetBackup Remote Administration Console has a server list entry on the master server. If necessary, update the server list.