Forum Discussion

Houssam's avatar
Houssam
Level 2
10 years ago

device manager service fails to start

hi all we are having an issue with a netbackup master server and a media server, this is the environement discription : Master server Name : bck01 Master server NetBackup Version : 7.6.1 Mas...
  • revarooo's avatar
    10 years ago

    <install_path>\veritas\volmgr\vm.conf is there but <install_path>\veritas\volmgr\debug\ltid\ and <install_path>\veritas\volmgr\debug\ltid\robots\ are not, how do i create those files ?

    Use mkdir  or in file explorer, just create them as directories

     

    > When clicking on Properties - Additional Information, you see the message "No shared storage option license installed".

     

    Lets see the output of: bpminlicense -verbose

    If you are sharing drives, but do not have SSO license on all the servers, then you will have problems with drives, and hence no wonder the ltid won't start.