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soolean's avatar
soolean
Level 4
22 days ago

drive not listed and

Hi 

after Netbackup master server restarted  we cant see  drives on  activity monıtor tab drives. when we started backup  the job state does not change from queued state. 

 

 

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  • sanket_pathak1's avatar
    sanket_pathak1
    Level 4
    21 days ago

    Hi soolean 

    Looks like Tape Drive zoning removed. I guess this is a windows server right ? If so, do you see the Tape Drives in Device Manager ?

    If you dont see any devices under Device Manager then check the tape drive zoning and try to scan for new devices.

  • admin_bkp007's avatar
    admin_bkp007
    Level 5
    20 days ago

    Go to pathinstallationnbu\Veritas\Volmgr\bin and type robtest what do you see? If nothing check with your SAN adm if your robot is mapped to your operation system.

  • Slartybardfast's avatar
    Slartybardfast
    Level 5
    19 days ago

    First thing first can the OS see the drives, for windows look in Device Manager can you see the LTO drives listed. The same applys to Linux, I think the comand is "lstape" for Redhat . NetBackup as an application has no concept or ability to see drives only what the OS presents to the application. Investigate the OS layer and if you cannot see the devices listed then you will need to investigate the zoning if using FC or ensure that if using SAS that the cables are properly seated. I hope this helps.