Forum Discussion

bcost's avatar
bcost
13 years ago
Solved

Error 1923. Service '[Service]' could not be installed. Verify that you have sufficient privileges to install system services" error message

Hi

 

after uninstalling Netbackup ver 7.1 I got the client to install Netbackup ver 7.5, however as the installation progresses it looks like it starts to install the services and I get the error above in the subject line, is there a way of getting around this error without having to reboot the server.

thanks

 

 

7.5
Agents
Backup and Recovery
Installing
NetBackup
  • Marianne's avatar
    Marianne
    13 years ago

    So, this is a NBU upgrade to version 7.5?

    Which OS?

    If W2008, have you verified requirements w.r.t. UAC in NetBackup Installation Guide for Windows ? 

     

    Note: To install NetBackup on Windows 2008/Vista and
    Windows 2008 R2/Windows 7 UAC-enabled environments,
    you must log on as the official administrator. Users that are
    assigned to the Administrators Group and are not the official
    administrator cannot install NetBackup in UAC-enabled
    environments. To allow users in the Administrators Group
    to install NetBackup, disable UAC.
     
    If I remember correctly, disabling UAC requires a reboot...
  • Marianne's avatar
    Marianne
    Level 6
    13 years ago

    So, this is a NBU upgrade to version 7.5?

    Which OS?

    If W2008, have you verified requirements w.r.t. UAC in NetBackup Installation Guide for Windows ? 

     

    Note: To install NetBackup on Windows 2008/Vista and
    Windows 2008 R2/Windows 7 UAC-enabled environments,
    you must log on as the official administrator. Users that are
    assigned to the Administrators Group and are not the official
    administrator cannot install NetBackup in UAC-enabled
    environments. To allow users in the Administrators Group
    to install NetBackup, disable UAC.
     
    If I remember correctly, disabling UAC requires a reboot...