Forum Discussion
We often see this error when trying to restore encrypted backups to a new environment.
Can you confirm if encryption was used in 6.5 environment?
Also what type of data you are restoring and what restore options were selected?
Especially w.r.t. Restore without access control attributes...
If you are trying to restore WITH access control attributes, are you restoring within the same or different domain?
Domain user attributes will only have permissions in same domain.
tar log should give us some idea.
Please ensure that all of these log folders exist:
Master: bprd (restart NBU after creating this folder)
Media server: bptm and bpbrm
Client: tar and bpcd
As a start, please upload tar log as File attachment . If we need more logs, we will ask for it.
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