Forum Discussion

Kristoffer_Lie's avatar
10 years ago

Exchange2010 Recovery Fails with status 24, 185 and 10054

Hello.  Im trying to restore a Exchange2010 database. Getting this error. Master server: win2k8  with Netbackup Admin console 7.6.0.1 Win2k8 server with the RDB database on - Netbackup clien...
  • Marianne's avatar
    10 years ago

    I have not downloaded the logs as yet. ( I have a personal bugbear with download of compressed files.)

    I have just remembered something that one of my colleagues experienced a couple of months ago.

    It was a bug specifically introduced in NBU 7.6.0.1. 
    Extract from case notes:

    This seems to be an issue with NBU and has been resolved in NBU 7.6.0.2.
    Please refer TN - http://www.symantec.com/docs/TECH196858 (ET3459506)

    Hence Please upgrade Client on all Exchange servers to 7.6.0.2, then rerun the restore again.

     


    Best to upgrade to latest NBU 7.6.0.x version (7.6.0.4). 
    Bear in mind that a client can be higher point patch version that master and/or media server.
    Link to all downloads: http://www.symantec.com/docs/TECH65429 

  • Kristoffer_Lie's avatar
    10 years ago

    SOLUTION!
    Upgrade to 7.6.0.4.

    Upgraded to 7.6.0.4 on all servers ( master and media + client )
    Restarted all servers ( master and media + client )
    Running client BAR as admin, trying restore = OK!




    07.05.2015 01:04:44 - Info bprd(pid=8676) Restoring from copy 1 of image created 04/22/15 00:13:52 from policy APT-Exchange2010-MB01 
    07.05.2015 01:04:48 - Info bpbrm(pid=4196) APREMSRESTORE01 is the host to restore to      
    07.05.2015 01:04:48 - Info bpbrm(pid=4196) reading file list for client        
    07.05.2015 01:04:49 - connecting
    07.05.2015 01:04:49 - Info bpbrm(pid=4196) starting bptm           
    07.05.2015 01:04:59 - Info tar32(pid=1948) Restore started           
    07.05.2015 01:04:59 - connected; connect time: 0:00:10
    07.05.2015 01:04:59 - Info bptm(pid=4352) start            
    07.05.2015 01:04:59 - started process bptm (4352)
    07.05.2015 01:04:59 - Info bptm(pid=4352) reading backup image          
    07.05.2015 01:04:59 - Info bptm(pid=4352) using 30 data buffers         
    07.05.2015 01:04:59 - Info bptm(pid=4352) spawning a child process         
    07.05.2015 01:04:59 - Info bptm(pid=4352) child pid: 1340          
    07.05.2015 01:04:59 - Info bptm(pid=1340) start            
    07.05.2015 01:04:59 - started process bptm (1340)
    07.05.2015 01:05:03 - begin reading
    07.05.2015 01:05:31 - Info bptm(pid=4352) waited for empty buffer 4 times, delayed 146 times    
    07.05.2015 01:05:31 - end reading; read time: 0:00:28
    07.05.2015 01:05:31 - Info bptm(pid=4352) completed reading backup image         
    07.05.2015 01:05:31 - Info bptm(pid=4352) EXITING with status 0 <----------        
    07.05.2015 05:14:01 - Info tar32(pid=1948) done. status: 0          
    07.05.2015 05:14:01 - Info tar32(pid=1948) done. status: 0: the requested operation was successfully completed    
    07.05.2015 05:14:02 - restored image dag01-Kjeller_1429654432 - (the requested operation was successfully completed(0)); restore time 4:09:19
    07.05.2015 05:14:07 - end Restore; elapsed time: 15:44:51
    the requested operation was successfully completed(0)