Forum Discussion

AjinBabu's avatar
AjinBabu
Level 3
11 years ago

FireStreamer with Netbackup 7.5

HI All, Good day !!! We are testing Netbackup 7.5 with FireStreamer VTL, is there any idea how to do it? We have installed FireStreamer on a machine and Netbackup is able to see the Robot and d...
7.5
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • StefanosM's avatar
    StefanosM
    11 years ago

    If I remember correctly, the inquiry string of the library and the drives are not emulating a known library and drive but it is proprietary FireStreamer strings

    netbackup Device Mappings Files does not have any information for FireStreamer devices and cannot handle them.

    You should ask Cristalink if the software can emulate a known library and drives. If not Cristalink must speak with Symantec to add the VTL to the Device Mappings Files.

    Again, If I remember correctly as it was more than one year sins I tried FireStreamer.

Marianne's avatar
Marianne
Level 6
11 years ago

Have you checked NBU Hardware compatibility guide before purchasing a VTL?

See http://www.symantec.com/docs/TECH76495

Which Windows version and patch level? 

How is robot and tape drives seen in Windows Device Manager? 
Which drivers for robot and tape(s)?

Please provide output of 'scan' command (in <install-path>\veritas\volmgr\bin).