Frozen Tapes

Question

Hello Experts,

Is there any command in windows so that we could know if there is any frozen media, Suspended tape&nbsp;on our volume pool.

Thanks,

marianne · Accepted Answer

Yes. 
available_media 
bpmedialist 
bpmedialist -summary -verbose

revarooo · Answer

yes available_media located in &lt;install_path&gt;\veritas
etbackup\bin\goodies&nbsp; will shows ALL tapes, even if not assigned.

and bpmedialist located in &lt;install_path&gt;\veritas
etbackup\bin\admincmd will show tapes assigned

&nbsp;

C:\Program Files\Veritas\NetBackup\bin\admincmd&gt;bpmedialist
	Server Host = nbmaster13.virtual.lab

&nbsp;id&nbsp;&nbsp;&nbsp;&nbsp; rl&nbsp; images&nbsp;&nbsp; allocated&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; last updated&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; density&nbsp; kbytes restores

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; vimages&nbsp;&nbsp; expiration&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; last read&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;------- STATUS -------&gt;

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; On Hold
	--------------------------------------------------------------------------------

3001L4&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp; 02/19/2015 05:44&nbsp; 02/19/2015 05:44&nbsp;&nbsp; hcart&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8&nbsp;&nbsp;&nbsp;&nbsp; 0

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp; 03/12/2015 06:44&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0

3002L4&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp; 02/19/2015 07:47&nbsp; 02/19/2015 07:48&nbsp;&nbsp; hcart&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 288255&nbsp;&nbsp;&nbsp;&nbsp; 0

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp; 03/05/2015 07:48&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FROZEN
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0

&nbsp;

C:\Program Files\Veritas\NetBackup\bin\goodies&gt;available_media
	media&nbsp;&nbsp; media&nbsp;&nbsp; robot&nbsp;&nbsp; robot&nbsp;&nbsp; robot&nbsp;&nbsp; side/&nbsp;&nbsp; ret&nbsp;&nbsp;&nbsp; size&nbsp;&nbsp;&nbsp;&nbsp; status
	&nbsp;ID&nbsp;&nbsp;&nbsp;&nbsp; type&nbsp;&nbsp;&nbsp; type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; #&nbsp;&nbsp;&nbsp;&nbsp; slot&nbsp;&nbsp;&nbsp; face&nbsp;&nbsp;&nbsp; level&nbsp; KBytes
	----------------------------------------------------------------------------
	CatalogBackup pool

DataStore pool

NetBackup pool

3001L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp; 8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ACTIVE
	3003L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3004L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3005L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3006L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3007L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3008L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3009L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3010L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3011L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3012L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3013L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3014L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 14&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3015L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 15&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3016L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 16&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3017L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 17&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3018L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 18&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3019L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 19&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3020L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 20&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	N301L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 22&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	N302L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 23&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AVAILABLE
	3002L4&nbsp; HCART&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp; 288255&nbsp;&nbsp; FROZEN&nbsp;&nbsp;

None pool

&nbsp;

Will also show SUSPENDED tapes too

marianne · Answer

FROZEN tapes will not get deassigned when images expire.

# bpmedialist
Server Host = appmaster

id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         &lt;------- STATUS -------&gt;
           On Hold
--------------------------------------------------------------------------------
000040   0      2   02/18/2015 13:15  02/18/2015 13:15  hcart3    77827032     0
                2   02/25/2015 11:57        N/A
           0

000045   1      0   08/12/2014 13:36        N/A         hcart3           0     0
                0         N/A               N/A         FROZEN
           0

000049   0      2   02/18/2015 13:20  02/18/2015 13:20  hcart3    16768485     0
                2   02/25/2015 11:57        N/A

&nbsp;

Here media id 000045 has no images (everything expired long ago), but remains assigned because of FROZEN state.

# nbemmcmd -listmedia -mediaid 000045
NBEMMCMD, Version: 7.6.0.4
====================================================================
Media GUID:                     42da5abe-2221-11e4-8000-c1c83687ac2c
Media ID:                       000045
...
Barcode:                        000045L3
Partner Barcode:                --------
Last Write Host:                appmaster
Created:                        08/12/2014 11:04
Time Assigned:                  08/12/2014 13:36
First Mount:                    08/12/2014 13:37
Last Mount:                     08/12/2014 13:37
Volume Expiration:              -
Data Expiration:                -
Last Written:                   -
Last Read:                      -
...
Media Status:                   FROZEN
Kilobytes:                      0
Images:                         0
Valid Images:                   0
...
Volume Pool:                    APP_Live
Previous Pool Name:             APP_Scratch

&nbsp;

chryshandy1 · Answer

I have the same issue where all of the images on a frozen tape have expired. I now have a frozen tape that says it's still assigned but with no valid images on it. So how do I unfreeze the tape?&nbsp;

sdo · Answer

It is simply not possible for images to expire from frozen media. &nbsp;Something else must have happened. &nbsp;Maybe the media was once written to just fine, and had images, and they expired naturally, and then NetBackup attempted to re-use the tape, and then found that the media is bad, and so froze the tape - something like that, or something else, who knows... anyway, NetBackup itself never expires images from frozen media, this is a fundamental characteristic of NetBackup - and so, like I said, some other set of circumstances or actions must have taken place.How to unfreeze media is documented here:https://www.veritas.com/content/support/en_US/doc/15263389-133604923-0/v14663587-133604923

genericus · Answer

I run "bpmedialist -summary -brief " and email the output to myself everyday.
You can see output like this:
*******************************************************************************MEDIA SUMMARY FOR SERVER GROUP All_Servers ON Tue Feb 11 11:19:05 2020*******************************************************************************
ACTIVE FULL SUSPENDED FROZEN IMPORTED WORM BE_MEDIA ENCRYPTED122 4004 6195 0 0 0 0 0
If you go to the GUI, Media and Device Management, and select Media, right click and filter for starts with "FRO" it will display your frozen tapes. Once you determine WHY they are frozen, you can right click and unfreeze them.
&nbsp;

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Frozen Tapes

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