Forum Discussion

Raritan's avatar
Raritan
Level 4
11 years ago
Solved

Full backup failed

Team,

 

We are using  veritas netback 7.6.0.2 from last few days our Exchange full backup is getting failed with th error mesage code 58 and due to this my exchange logs are not getting purge. Please suggest me the permanenet solution and remedy action need to take for the fixup.

 

 

7.6
Backup and Recovery
Documentation
Error messages
NetBackup
Troubleshooting
Windows Server (2003-2008)
  • watsons's avatar
    watsons
    Level 6
    11 years ago

    error 58 is usually hostname resolution issue, please verify if the master + media server can communicate properly with all the Exchange hosts (in DAG, that includes all nodes + CAS server)

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago
    Your screenshot shows a bunch of different hostnames, some uppercase and some lower case. How is policy configured? You should only have DAG virtual hostname in the policy. Important to ensure that all nodes can resolve media server IP address to hostname that appears in Server list of each node.
  • Raritan's avatar
    Raritan
    Level 4
    11 years ago

    What all ports need to enable for Exchange backup between Veritas and Exchange server. What all are the prerequistes need to check whether everything is inline and my veritas server is good enough to take backup.

  • Raritan's avatar
    Raritan
    Level 4
    11 years ago

    Name resolution is happening for exchange server from media server.

  • inn_kam's avatar
    inn_kam
    Level 6
    11 years ago

    Required Permissions to perform GRT Backup & Restore for Exchange 2010

    http://www.symantec.com/business/support/index?page=content&id=TECH187446

     

    How to configure Exchange Server 2010 with NetBackup7.X on Windows Server 2008 R2

    Article:HOWTO74463  |  Created: 2012-03-07  |  Updated: 2013-10-24  |  Article URL http://www.symantec.com/docs/HOWTO74463

    All videos of Exchange 2010 netbackup

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago
    You need to check reverse lookup for media server from each node in the cluster as per my previous post (not only from media server to Exch clients). Port 1556 needs to be opened between media server and all nodes. Please have a look at 'Handy NBU links' in my signature. You will find links to NBU videos on how to configure DAG backups.
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