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rraja's avatar
rraja
Level 4
14 years ago

Ghost jobs with status 50 waiting for retry

What are the files will be updated when we use bpjobd –r <jobid> command to delete the ghost jobs.

http://www.symantec.com/docs/TECH146990

 And I am not able to find the –r option in bpjobd. 

/home/nbuadmin$ sudo bpjobd -?

unknown option -?

usage:  bpjobd [] [-d] [-downgrade] [-terminate] [-v] [-V] [-h]

  

bpjobd is a netbackup command? If so why the same is not available in ‘NetBackup Commands Reference Guide’.

7.1.x and Earlier
Backup and Recovery
Error messages
NetBackup
  • Marianne's avatar
    Marianne
    14 years ago

    NBU 7.0.1 on Windows 2008 R2.

    Steps:

    Closed Windows Admin Console.
    Opened cmd (Run as Administrator)

    Stopped NBU (I have all NBU folders in PATH variable):
    C:\Windows\system32>bpdown

    C:\Windows\system32>bpjobd -r 15045
    Removing entry for the jobdid 15045
    Job 15045 removed from active job database

    Started NBU:
    C:\Windows\system32>bpup

    Opened Console.

    Job Id 15045 is now gone.

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  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    bpjobd is unfortunately an undocumented command with switches that are not listed in the 'help' (-h) output:

    I just tried it - we have one ghost job.

    > bpjobd -h
    usage:  bpjobd [] [-d] [-downgrade] [-terminate] [-v] [-V] [-h]

    > bpjobd -r 15045

    I now need for weekend backups to complete to restart NBU.

    Have a look at these posts:

    https://www-secure.symantec.com/connect/forums/how-clear-and-delete-waiting-retry-status-50-job#comment-3763771

    https://www-secure.symantec.com/connect/forums/client-process-aborted50-0#comment-5199901

     

     

  • rraja's avatar
    rraja
    Level 4
    14 years ago

    Have you restarted the NBU and the ghost job (15045) got removed from activity monitor?. Please me know once the same is done and the NBU version number. Thanks.,

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    NBU 7.0.1 on Windows 2008 R2.

    Steps:

    Closed Windows Admin Console.
    Opened cmd (Run as Administrator)

    Stopped NBU (I have all NBU folders in PATH variable):
    C:\Windows\system32>bpdown

    C:\Windows\system32>bpjobd -r 15045
    Removing entry for the jobdid 15045
    Job 15045 removed from active job database

    Started NBU:
    C:\Windows\system32>bpup

    Opened Console.

    Job Id 15045 is now gone.

  • rraja's avatar
    rraja
    Level 4
    14 years ago

    Thanks..

    The issue was addressed in our environment as well ( NBU 7.0.1) after followed the above steps..