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Javivicu_Mart_n's avatar
Javivicu_Mart_n
Level 2
9 years ago

KPIs recommended for NetBackup

Hello Community Veritas: I'm looking for a list of parameters netbackup showing the KPIs (Key Performance Indicators) aligned to ITIL and / or COBiT. These may be provided by NetBackup, OpsCenter ...
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  • Nicolai's avatar
    Nicolai
    9 years ago

    I would not spend the money on a BCM knowledge module. I my view Netbackup OpsCenter is better than the BMC KM. If OpsCenter does not have a predefined report you need, you can defined it yourself. Or in "worst case" write you're own SQL query.

    Netbackup OpsCenter is part of the Netbackup. You do not need a extra license unless it is the analytic version.

    I don't think you will find a document that compare the products.

Javivicu_Mart_n's avatar
Javivicu_Mart_n
Level 2
9 years ago

I think not talking about the same thing. I want to know if there are some additional parameters provided by NetBackup or OpsCenter analytics that we deliver product performance metrics.

I have some examples,

Backup Service availibility rate, Backup success rate, Restore success rate, Compliance rate with RTO/RPO, Mean Time to Repair (MTTR) , Mean-time between failure (MTBF) , Average time to restore backup, Age of backup, 

My question:

Is there a best practices document that includes performance parameters that can be included and which are aligned to ITIL and / or CoBIT?

Regards,,,