Jason_G
15 years agoLevel 4
Drag 'n' Drop with Virtual Vault
Hi all, we have recently upgraded EV in our Dev environment from 7.5 SP3 to 8 SP3, we are using Outlook 2003. My understanding is that in order to drag 'n' drop an item from your Virtual Vault back i...
- 15 years agoJason - you'd be wise to spend time reading the best practice docs that were recently published.
http://www.symantec.com/connect/blogs/virtual-vault-best-practice-overview-white-papers
However, as an aside, you also need to allow "Users can copy items to another store " in the desktop policy but you're right that in SP3 you had to allow deletes from the archive when dragging from the VV to the mailbox since that's a move (it's really a copy/delete action). However in SP4 (due next week) we've made some improvements to this functionality so that if you don't allow deletes we'll change the drag-drop action into a straight forward copy.
Hope this helps.
Glenn