Forum Discussion
Hi jjimenez2
The error messages are misleading... it seem AWS isn't reachable from your Cloud Catalyst system.
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML leave..
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: <RETRY HISTORY> Retry #: 2, Request Type = GET, Request URI = http://ap-southeast-1:80/, response: None
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: <RETRY HISTORY> cURL error: 6(Couldn't resolve host name), multi cURL error: 0(OK), STS Error: 2060203A connection to a cloud storage provider could not be established, HTTP status: 0, Retry type: RETRY_EXPONENTIAL, Wait before retry: 2 Sec, Retry Time: Mar 05 09:24:17 2021
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML entry..
09:26:15.092 [220246] <8> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML Error: no xml data received
09:26:15.092 [220246] <8> netbackup-cc: AmzResiliency: XML String
09:26:15.092 [220246] <8> netbackup-cc: AmzResiliency: XML errorcode
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML leave..
09:26:15.092 [220246] <2> netbackup-cc: AmzResiliency: <RETRY HISTORY> Retry #: 3, Request Type = GET, Request URI = http://ap-southeast-1:80/, response: None
09:26:15.093 [220246] <2> netbackup-cc: AmzResiliency: <RETRY HISTORY> cURL error: 6(Couldn't resolve host name), multi cURL error: 0(OK), STS Error: 2060203A connection to a cloud storage provider could not be established, HTTP status: 0, Retry type: RETRY_EXPONENTIAL, Wait before retry: 2 Sec, Retry Time: Mar 05 09:24:21 2021
09:26:15.093 [220246] <2> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML entry..
09:26:15.093 [220246] <8> netbackup-cc: AmzResiliency: AmzResiliency::checkResponseXML Error: no xml data received
before you could do another attempt of configuration verify if connectivity exist from CC system to AWS.
try with : "curl -v https://cloud-endpoint-name:443"
once you see a successful connection for above command then attempt configuration.
Hi guys,
Want to share the resolution for this, the cloud storage region settings must be right and according to the support below settings for ap-southeast-1 is the right one.
We tried so many settings before we got the right one.
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