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Aravind_M's avatar
Aravind_M
Level 3
15 years ago

Manually start Media manager daemons

Hi,
  I am not able to get media manager daemons after bouncing Netbackup Daemons.
And i got this error

# ./vmoprcmd -d
oprd returned abnormal status (96)
IPC Error: Daemon may not be running


Please help me out how to Start/stop  media manager daemons manually  & rpc .


Thanks,
Aravind.
  • One thing that historically has stoped the MM daemons from starting is when there are no drives for ltid.

    .

4 Replies

  • First you need to troubleshoot why the MM daemons didn't start?

    - set verbose 5 in vm.conf 

    - under /usr/openv/volmgr/debug/ create the following directories if not present:

    daemon
    robots
    ltid

    - restart the netbackup once again and check the above logs for errors.

    - post the log at the specific time you restarted the services.
     

  • One thing that historically has stoped the MM daemons from starting is when there are no drives for ltid.

    .
  • Which version of NetBackup are we troubleshooting here and on which O/S?
    Whatever the O/S and NBU version, please add this line to vm.conf:
    VERBOSE

    After this, Media Manager messages will be logged to syslog on Unix servers and to Event Viewer on Windows server.
  • The OS is seemed to be Unix
    Try
    /usr/openv/volmgr/bin/ltid on the media server

    Please take note that your problem looks like the issue described in a technote

    http://seer.entsupport.symantec.com/docs/324925.htm