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cynthiapinto's avatar
cynthiapinto
Level 4
11 years ago

Media id is not assigned to this host in EMM database

Hi,

I am trying to import a tape from catalog backup &  I get the error message as media id is not assigned to this host in EMM database (95).

 

This  backup was taken in 2011  &  I could not find the tape entry in database . Need to restore the data from this tape .

 

When I run below command I  get the  error message as 

nbemcmd -listmedia -mediaid F361L3

NBEMMCMD,Version:6.5

The function returned the following failure status:

Volume does not exist in database (35)

Command did not complete sucessfully.

Can anyone help to solve this ??

7.1.x and Earlier
Backup and Recovery
NetBackup
Solaris
  • sksujeet's avatar
    sksujeet
    11 years ago

    please look at the image in STEP 3 in this article http://www.symantec.com/docs/TECH43584

    Make sure your search dates criteria matches the images date, you can probably put 2010 till 2014 or may be 2000 till 2014 as that will not harm. It shoud be able to find the images depending how old the images are.

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  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    volume does not exist in database

    This means that NBU has no knowledge of this tape. Use the Media section of NBU GUI to add the media id or if you have a robot, put tape in robot and perform Inventory.

    PS: PLEASE upgrade your environment. NBU 6.5 ran out of support in 2012.

  • Nicolai's avatar
    Nicolai
    Moderator
    11 years ago

    WOW - Do you want to restore a catalog backup from 2011 ???

    Please explain why !

    Any import of tapes need to follow the procedure outlines in the technote below.

    http://www.symantec.com/docs/TECH43584

    http://www.symantec.com/docs/TECH83099

     

  • mnolan's avatar
    mnolan
    Level 6
    11 years ago

    I'd like more detail as to what "import a tape from catalog backup" actualy means...

     

    -Update- Marianne is absolutely right. If you do not have this in a robot that is inventoried, then you will receive that exact error code. Tested this in a lab.

  • cynthiapinto's avatar
    cynthiapinto
    Level 4
    11 years ago

    I have a standalone tape drive & trying to restore the data backup not the catalog. 

    I added manually the media ID but still the same errror

     

  • sksujeet's avatar
    sksujeet
    Level 6
    11 years ago

    http://www.symantec.com/docs/TECH56903

    To confirm the media ID you created has been written to the tape in the standalone tape drive:

    Open the NetBackup Administration Console > Device Monitor and check the column "Recorded Media ID" for the Standalone tape drive.  It should be seen that the media ID (created by one of the above methods) has been written to the tape currently in the standalone tape drive.

    To Inventory media that has already been written to in a Standalone tape drive (and to update that volume in the Volume database):
     

    For media that has already been labeled and written to by NetBackup; you can perform a physical inventory on the standalone drive or robot to update the Volume DB:
     
    1. Open a command prompt to the <install_path>\Veritas\volmgr\bin\ directory
     
    2. Run the command: > vmphyinv -u <drive_index>  -h <media_server_name> -verbose
     
        Example: > vmphyinv -u 0 -h Master1 -verbose
     
     
     
    If this media is not written by this NBU please proceed with the phase 1 and phase 2
  • cynthiapinto's avatar
    cynthiapinto
    Level 4
    11 years ago

    Thanks for the update..

     Now  I could do the Phase 1 import but the Phase 2 import is failing with the below error

     

    INF- Found no images maching the selection cretiria  that were ready for phase 2 import .

     

    When i run bpimmedia -mediaid F361L3 I can see images are present in tape. 

     

    I tried to resore directly from the Backup,Archieve and Restore window but that too fails with error code 5

     

  • sksujeet's avatar
    sksujeet
    Level 6
    11 years ago

    please look at the image in STEP 3 in this article http://www.symantec.com/docs/TECH43584

    Make sure your search dates criteria matches the images date, you can probably put 2010 till 2014 or may be 2000 till 2014 as that will not harm. It shoud be able to find the images depending how old the images are.

  • mnolan's avatar
    mnolan
    Level 6
    11 years ago

    Do you have the results for the Phase 1? Be sure that phase 1 did not say that it did not recreate the headers due to already having the image in the catalog.

    If there is one existing image in the catalog you can not import a second copy.

  • mph999's avatar
    mph999
    Level 6
    11 years ago

    mnolan has said what I was going to say.

    There are x3 bits to the catalog/

    1. Images DB

    Because bpimmedia shows the images on the tape, there are already in the catalog.  You cannot import them again.

    If Phase one finds additional images (eg. some had expired) then only these would be 'importable' in phase 2.

    The usual cause of images not being found for phase 2 import, is because when you search for them, the date range used to search isn;t big enough.

     

    2.  Volume DB - this holds the physical aspect of the tape, eg, which robot it is in, the barcode etc ...

    3.  Media DB

    This is the important one for this issue.  EMM shows the tape isn't in the DB (though it will be after phase 1, but has a retention of only 1 week (this would change after phase 2 completes)).

    To cut the story short, you have a NBCC (catalog consistency issue).  The tape has somehow become expired before the images on the tape, which leaves it at risk of being overwritten.

    To correct this I suggest logging a call and running NBCC.  This will be able to 'fix' the issue (providing the tape isn't overwritten).  I recommend this as there may be other tapes in this state, so best to make a check.

    Other option is to expire the tape and import.  Make sure you write protect the tape, and you will have to move the tape to a differnt pool than scratch to be able to import.

  • cynthiapinto's avatar
    cynthiapinto
    Level 4
    11 years ago

    Hi,

     

    I tried the second phase import as  mentioned in the documet but no luck. By any means I am not able to see the files under Catalog tab.

    Not able to understand where I am wrong.  I can see the files under restore file(Backup,Archieve and restore) . So tried to restore it directly but  I am getting error code as 5 & restoration failes. The backup was taken in July 2011 & the expire set is 2038. 

    Is it EMM data base is corrupted?  Bcz this tape was wriiten in robotic drive & now trying to restore in standalone drive.  I am not able to see the tapes in EMM database which are written robotic drive.  

     

    The EMM database contains only tape details which are wriiten in standalone drive.

     

    Is there any way to recover the data using standalone drive as my robotic drive is down .