Forum Discussion

ipmanyak's avatar
ipmanyak
Level 5
11 years ago

NBU status: 96, EMM status: Cleaning media is not available

I try clean drive tape manually and get message: 21.04.2014 13:32:43 - requesting resource HP.ULTRIUM3-SCSI.000:__ANY__ 21.04.2014 13:32:43 - Error nbjm(pid=7056) NBU status: 96, EMM status: Cl...
7.5
Backup and Recovery
NetBackup
Troubleshooting
Windows Server (2003-2008)
  • SymTerry's avatar
    SymTerry
    11 years ago

    Hello,

    While you may have told NetBackup there are cleanings left, its possible that the robot rejects the cleaning media anyway and could be why your getting TpErrno = Robot operation failed. See if you can mount it with robtest as well.

    If none of that works, try to remove and re-add the tape from NetBackup. If that doesn't work, try adding a different cleaning tape. Also try a cleaning with the tape through the robot interface. See if you get errors there.

Marianne's avatar
Marianne
Level 6
11 years ago

Good thing you added a new cleaning tape.

Seems the old cleaning tape was 'used up'. 
It has been in use for almost 2 years and shows 0 cleanings left:

created:               08.08.2012 19:15:25
cleanings left:        0
 

Even the robot rejected the tape when you tried to manually mount it.