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smwoodcrafts's avatar
8 years ago

NDMP Restore failing

Having an issue with an NDMP restore. It's failing with a 2813 error. Here is what I get in the detailed status:

2/10/2017 4:39:17 PM - Critical bptm(pid=6212) sts_read_image failed: error 2060001 bytes Read = 18339597817245633366one or more invalid arguments
2/10/2017 4:39:17 PM - Error ndmpagent(pid=4960) connection 01231908 ndmp_message_process_one failed, status = 18 (NDMP_XDR_DECODE_ERR)
2/10/2017 4:39:17 PM - Error ndmpagent(pid=4960) NDMP restore failed from path /ifs/LonProdMedia/lonvidediting/PROJECTS
2/10/2017 4:39:22 PM - Error ndmpagent(pid=4960) LONVIDNAS01.ap.org: Failed to read data from daemon: No such file or directoryError reading file data (31009/-1): No such file or directoryWrite error: Invalid argument: ifs/LonProdMedia/lonvidediting/PROJECTS/ZARA WORK IN PROGRESS/zara.prproj
2/10/2017 4:39:22 PM - Error ndmpagent(pid=4960) LONVIDNAS01.ap.org: Could not skip data giving up
2/10/2017 4:39:22 PM - Error ndmpagent(pid=4960) LONVIDNAS01.ap.org: Failed to read archive during DAR for index 0
2/10/2017 4:39:22 PM - Warning ndmpagent(pid=4960) LONVIDNAS01.ap.org: Error extracting entry {ZARA WORK IN PROGRESS/zara.prproj, /ifs/LonProdMedia/lonvidediting/PROJECTS/ZARA WORK IN PROGRESS/zara.prproj} at index 0 of NLIST
2/10/2017 4:39:22 PM - Warning ndmpagent(pid=4960) LONVIDNAS01.ap.org: Operation halted by DMA
2/10/2017 4:39:22 PM - Error ndmpagent(pid=4960) send error status = 12 (NDMP_EOF_ERR)
2/10/2017 4:39:23 PM - Info ndmpagent(pid=4960) done
2/10/2017 4:39:23 PM - Info ndmpagent(pid=4960) done. status: 27: child process killed by signal
2/10/2017 4:39:23 PM - Error bpbrm(pid=4128) client restore EXIT STATUS 27: child process killed by signal
2/10/2017 4:39:23 PM - restored image lonvidnas01.ap.org_1486279880 - (child process killed by signal(27)); restore time 00:00:14
2/10/2017 4:39:23 PM - end Restore; elapsed time: 00:00:15
NDMP policy restore error(2813)

I've looked into the solutions for the status code but can't see an issue. I would appreciate any help you could give.

16 Replies

  • The actual error is from ndmpagent, so, no use trying to look for answers in NBU documentation.

    I may be wrong, but my interpretation is that the destination path is invalid.

    You need to look in the documentation for your make/model NAS appliance. The various types of filers all have different rules for alternate path restore.
    • smwoodcrafts's avatar
      smwoodcrafts
      Level 6

      Thanks Marianne,

      This is seems weird. I have been backing up this NDMP client for a while with no issues but the restore fails. I'm restoring to the original location. That what I don't get.

      • Marianne's avatar
        Marianne
        Level 6
        There's a leading '/' missing here:
        ifs/LonProdMedia.......

        Maybe post screenshots of the last screen?