NETBACKUP 7.1, error when backing up a server
Good Morning,
We are receiving the following error on one of our backup jobs.
Any ideas of what the problem might be and the resolution ?
Many thanks,
10:14:49 - Info nbjm(pid=4644) starting backup job (jobid=234465) for client xxxxxxxxxxxxxxxxxxxxxx, policy Live_Hyper-V_0004, schedule Daily
10/10/2013 10:14:50 - estimated 1112022 Kbytes needed
10/10/2013 10:14:50 - Info nbjm(pid=4644) started backup job for client xxxxxxxxxxxxxxxxxxxxxx, policy Live_Hyper-V_0004, schedule Daily on storage unit jdw122-Dedupe-stu-new
10/10/2013 10:14:52 - started process bpbrm (7924)
10/10/2013 10:15:35 - Info bpbrm(pid=7924) xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx is the host to backup data from
10/10/2013 10:15:35 - Info bpbrm(pid=7924) reading file list from client
10/10/2013 10:15:35 - connecting
10/10/2013 10:15:36 - Info bpbrm(pid=7924) starting bpbkar32 on client
10/10/2013 10:15:36 - connected; connect time: 00:00:01
10/10/2013 10:17:08 - Info bpbkar32(pid=2640) Backup started
10/10/2013 10:17:08 - Info bptm(pid=8196) start
10/10/2013 10:17:08 - Info bptm(pid=8196) using 262144 data buffer size
10/10/2013 10:17:08 - Info bptm(pid=8196) setting receive network buffer to 1049600 bytes
10/10/2013 10:17:08 - Info bptm(pid=8196) using 64 data buffers
10/10/2013 10:17:09 - Info bpbkar32(pid=2640) CONTINUE BACKUP received.
10/10/2013 10:17:11 - Info bptm(pid=8196) start backup
10/10/2013 10:17:13 - Info bptm(pid=8196) backup child process is pid 8208.772
10/10/2013 10:17:13 - Info bptm(pid=8208) start
10/10/2013 10:17:14 - begin writing
10/10/2013 10:18:44 - Critical bptm(pid=8196) image write failed: error 2060022: software error
10/10/2013 10:18:52 - Error bptm(pid=8196) cannot write image to disk, Invalid argument
10/10/2013 10:18:52 - Info bptm(pid=8196) EXITING with status 84 <----------
10/10/2013 10:18:52 - Info xxxxxxxxxxxx(pid=8196) StorageServer=PureDisk:xxxxxxxxxxxxxx; Report=PDDO Stats for (xxxxxxxxxxxxxxxx): scanned: 30211 KB, stream rate: 170.54 MB/sec, CR sent: 333 KB, dedup: 98.9%, cache hits: 0 (0.0%)
10/10/2013 10:18:58 - Error bpbrm(pid=7924) cannot send mail to xxxxxxxxxxxxxxxx
10/10/2013 10:19:00 - end writing; write time: 00:01:46
media write error(84)