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andrewl009's avatar
andrewl009
Level 2
11 years ago

NETBACKUP 7.1, error when backing up a server

Good Morning,

We are receiving the following error on one of our backup jobs.

Any ideas of what the problem might be and the resolution ?

Many thanks,

10:14:49 - Info nbjm(pid=4644) starting backup job (jobid=234465) for client xxxxxxxxxxxxxxxxxxxxxx, policy Live_Hyper-V_0004, schedule Daily 

10/10/2013 10:14:50 - estimated 1112022 Kbytes needed

10/10/2013 10:14:50 - Info nbjm(pid=4644) started backup job for client xxxxxxxxxxxxxxxxxxxxxx, policy Live_Hyper-V_0004, schedule Daily on storage unit jdw122-Dedupe-stu-new

10/10/2013 10:14:52 - started process bpbrm (7924)

10/10/2013 10:15:35 - Info bpbrm(pid=7924) xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx is the host to backup data from    

10/10/2013 10:15:35 - Info bpbrm(pid=7924) reading file list from client       

10/10/2013 10:15:35 - connecting

10/10/2013 10:15:36 - Info bpbrm(pid=7924) starting bpbkar32 on client         

10/10/2013 10:15:36 - connected; connect time: 00:00:01

10/10/2013 10:17:08 - Info bpbkar32(pid=2640) Backup started          

10/10/2013 10:17:08 - Info bptm(pid=8196) start           

10/10/2013 10:17:08 - Info bptm(pid=8196) using 262144 data buffer size       

10/10/2013 10:17:08 - Info bptm(pid=8196) setting receive network buffer to 1049600 bytes     

10/10/2013 10:17:08 - Info bptm(pid=8196) using 64 data buffers        

10/10/2013 10:17:09 - Info bpbkar32(pid=2640) CONTINUE BACKUP received.         

10/10/2013 10:17:11 - Info bptm(pid=8196) start backup          

10/10/2013 10:17:13 - Info bptm(pid=8196) backup child process is pid 8208.772      

10/10/2013 10:17:13 - Info bptm(pid=8208) start           

10/10/2013 10:17:14 - begin writing

10/10/2013 10:18:44 - Critical bptm(pid=8196) image write failed: error 2060022: software error     

10/10/2013 10:18:52 - Error bptm(pid=8196) cannot write image to disk, Invalid argument     

10/10/2013 10:18:52 - Info bptm(pid=8196) EXITING with status 84 <----------       

10/10/2013 10:18:52 - Info xxxxxxxxxxxx(pid=8196) StorageServer=PureDisk:xxxxxxxxxxxxxx; Report=PDDO Stats for (xxxxxxxxxxxxxxxx): scanned: 30211 KB, stream rate: 170.54 MB/sec, CR sent: 333 KB, dedup: 98.9%, cache hits: 0 (0.0%)

10/10/2013 10:18:58 - Error bpbrm(pid=7924) cannot send mail to xxxxxxxxxxxxxxxx       

10/10/2013 10:19:00 - end writing; write time: 00:01:46

media write error(84)

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