AdamChangepoint
8 years agoLevel 3
Netbackup 7.7.3 Device Configuration Wizard does not find Tape Drive or Robot
I just installed Netbackup 7.7.3 on a Windows 2012 Standard x64 machine.
I have a Dell ML-6000 hooked up via a fibre HBA to the system
Windows is able to see both the Tape drive and the medium changer and has no driver issues according to device manager.
When I run the Device Configuration Wizard it says that it can't find either the Tape drives or robot
I'm not sure what next steps should be to troubleshoot this issue, any help would be appriciated
Looking at the Scan pictures it seems you have an issue with the device mappings.
Think the solution is to download the latest device mappings file and load it according to the readme file.
Another approach could be doing a repair on Netbackup