Netbackup Appliance Error
Hello, Can someone help me ? I need help..suddenly I have issued with our customer NBU appliance version 3.0/netbackup 8.0. When I opened the Netbackup Java Console for the Appliance, i see these o...
Forum Discussion
If I look at your attachment, it seems that 'Processes NetBackup Show' returned nothing?
That means that NetBackup is not running.
Have you tried to start NBU with Processes NetBackup Start ?
PS:
not sure if you know this, but there is a separate NBU Appliance forum: https://vox.veritas.com/t5/NetBackup-Appliance/bd-p/netbackup-appliance
My apologies..not sure why previous attachment has nothing..reattaching the processes..yes the netbackup services are running
If this were my nbu server? I'd shutdown Netbackup, shutdown pbx_exchange, make sure that all processes for nbu were down (bpps -x would show no active processes) and then I'd start vxpbx_exchanged, and then I'd run bp.start_all.
Check all processes via bpps -x (at an elevated prompt). Sometimes a clean restart of netbackup will fix the issues we wrestle with. IMHO, a clean start of netbackup is a great place to start. Also, if your appliance hasn't been rebooted in a long time (more than 90 days), I'd look at rebooting it.
Also, there are many fixes and enhancements in 3.2/8.2 that helps with things like this and your firmware may also need updating. Just some suggestions is all. :)
Hi
In posted output I cant see bpjobd deamon... IMHO restart NBU or reboot whole appliance.
Hi cc1702004
Have you checked the NetBackup license to make sure it is okay - that is often a reason why things become greyed out in the GUI when a license expires.
Also I noticed in the process listing that you seem to have a NAS device mounted on the appliance as a backup target "/mnt/remote/SynNasArchive/Jan" and there are many bpdm processes attempting to run a volume_cleanup on this (and are presumably stuck). What is this volume and how is it mounted (and is it a recent change)?
Also - the process listing shown is indicating the appliance hostname (short) is nbu02p while the validation tests output is from the master server tuaap02dmzbkup. Are these the same system?
I agree with the others though that a reboot of the appliance is not going to hurt matters and may well resolve the issue if it is transient.
Cheers
DavidI rebooted the nbu appliance..
Some of the things seem to come up..for example when i click on Device Manager, I can see the tape library, then i can activate the disabled policy, but still could not see Storage unit..
After 10 minutes, there is a message pop-up, saying there is a database system error, complaining low disk space..i don;t understand this NBU appliance we disabled all backups, 10 TB of free space...
