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girish_nair1984's avatar
12 years ago

Netbackup Error

Dear Friends

I am using Netbackup 7.0.

While doing Robot inventory, I am getting an error : EMM Database Error (Status 196) and The Enterprise Media Manager Server is not responding (Status 25).

The following Daemons has stopped running.

bmrd,nbsvcmon,nbars, spad,nbrb,spoold,nbemm,nbaudit,nbkms.

Kindly advice, how to rectify these error.

Thank You

 

  • OK, this should not be taking this long to resolve.

    Following on from Mariannes post, if the disk did fill up it is very likely that the transaction log has been toasted ...  There is no way to tell, so we just make a basic check, and if this fails, we rebuild it.

     

    Do exactly these steps.

    Stop NBU

    Reboot server

    Is NBU now working ... if yes, then the issue is fixed.

    If No, do this :

    stop NBU and then run

    /usr/openv/db/bin/nbdb_ping

    You should see a message saying :

    Database [NBDB] is alive and well on server [NB_womble].   (Your server name will be different)

    If you see a message saying the database is unavailable then you will need to recreate the transaction log to see if that resolves the issue.  To rebuild the transaction log, follow these steps exactly.

     

    /usr/openv/netbackup/bin/goodies/netbackup stop

    /usr/openv/db/bin/nbdb_admin -auto_start NONE

    . /usr/openv/db/vxdbms_env.sh

    cd /usr/openv/db/data

    mv NBDB.log NBDB.log.bad

    /usr/openv/db/bin/dbeng11 -f NBDB

    /usr/openv/db/bin/nbdb_admin -auto_start NBDB

    ( /usr/openv/db/bin/nbdb_admin -auto_start BMRDB  -  If you use BMR)

    /usr/openv/db/bin/nbdbms_start_server

    /usr/openv/db/bin/nbdb_ping

    If it now shows the DB as alive and well, hopefully issue is fixed and you can restart NBU

    Martin

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