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Jojie's avatar
Jojie
Level 4
11 years ago

Netbackup inventory robot can't see media tape

Hi,

 

I have been facing a problem with tapes.

Most of the times required tapes are already available in the physical libraries,  At the same time, if i run the inventory on the master server, We loaded 104 media tapes but we can only see 1 tape.

This is a tape library issue or netbackup configuration? Please advise.

 

Environment

Windows Server 2008 R2 = Netbackup Master Server 7.5.0.5

Windows Server 2008 R2 = Netbackup Media Server 7.5.0.5

Tape Library =

 

 

Thanks,

John

 

7.5
Backing Up
Backup and Recovery
Configuring
NetBackup
Windows Server (2003-2008)
  • mph999's avatar
    mph999
    11 years ago

    The total slots is probably the total slots available in the library, not, the slots assigned to each partition.

    That said, you haven't confirmed yet if ALMS is enabled - if I remember correctly if this is turned on, even if you only have one partition, youu have to then assign slots to it.

    As mentioned before, if ALMS is turned off, and you have the correct license, I can only think it could be a library fault as with ALMS off, I think all the slots should be automatically assigned to the library.

    The other possibility is that with ALMS turned on, you have a lot of slots configured as virtual I/O - these will not be available as regular slots as they are effectivly an extension of the CAP.

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  • NBU35's avatar
    NBU35
    Level 6
    11 years ago

    Possibly Your organisation has licensed only 261 slots out of 700 + slots and remaining 103 media might have been loaded in to other slots than these 261 licensed slots.

    check the logical veiw of your tape library from the web-console and confirm this thing, if this is the case then shift the tapes to licensed slots only.

     

  • Jojie's avatar
    Jojie
    Level 4
    11 years ago

    Hi,

    We have to check if the ALMS is enable. But we checked last time the total slot from the control panel of the tape library and we can see from there the total slot and all the media tape that we insert.

     

  • mph999's avatar
    mph999
    Level 6
    11 years ago

    The total slots is probably the total slots available in the library, not, the slots assigned to each partition.

    That said, you haven't confirmed yet if ALMS is enabled - if I remember correctly if this is turned on, even if you only have one partition, youu have to then assign slots to it.

    As mentioned before, if ALMS is turned off, and you have the correct license, I can only think it could be a library fault as with ALMS off, I think all the slots should be automatically assigned to the library.

    The other possibility is that with ALMS turned on, you have a lot of slots configured as virtual I/O - these will not be available as regular slots as they are effectivly an extension of the CAP.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Can you get onto the web interface of the library - it is usually easier to see how it is configured and licensed from there

    Usually this is down to either being partitioned, unlicensed or very often just a library fault and it is well worth checking for the latest robotic firmware and getting that applied (or get IBM in to do it)

    If any changes have been made then re-run the device configuration wizard again to pick up the correct library information which includes the number of slots

     

  • Jojie's avatar
    Jojie
    Level 4
    11 years ago

    This issue is solved.

    The ALMS is ENABLE

    We need to assign all the slot one by one. The reason we can only see the 261 slot because of the tape library license.

    Thank you all for the quick reply.