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Dollypee's avatar
Dollypee
Moderator
3 years ago

Netbackup java console wont load

Hello Team,

Can someone assist what could be happening here? Trying to launch Netbackup java console but stuck in " Determining peer installation type" window.  

  • I had to eventually bounce the environment all together. Finally got approval to upgrade to 8.3.0.1 

    All is good now. Thanks quebek  for chipping in. I appreciate the time and effort spent

14 Replies

    • Dollypee's avatar
      Dollypee
      Moderator

      quebek - yes unfortunately this environment is still on 771

      here's the bpjava-msvc logs. For security reason, I have changed the actual master server name to *master server name*

      09:51:29.202 [9872.15332] <2> populateCertificatePath: Certificate to be used for SSL [C:\Program Files\Veritas\NetBackup\var\vxss\credentials\*master server name*]
      09:51:29.202 [9872.15332] <4> command_SECURE_CHANNEL_INIT: Using certificate [C:\Program Files\Veritas\NetBackup\var\vxss\credentials\*master server name*] and Responding SECURE_CHANNEL_PROCEED.
      09:51:29.264 [9872.15332] <4> session_secure_lookup: Initiating SSL Accept
      09:51:29.264 [9872.15332] <2> populateCertificatePath: Certificate to be used for SSL [C:\Program Files\Veritas\NetBackup\var\vxss\credentials\*master server name*]
      09:51:29.295 [9872.15332] <4> tls_accept: io.c.3330: SSL Channel established for fd[956]
      09:51:29.295 [9872.15332] <4> session_secure_lookup: SSL Connection Accepted!
      09:51:29.295 [9872.15332] <16> session_dispatch: Request count = 1 tag = 118
      09:51:29.295 [9872.15332] <16> session_dispatch: Request count = 2 tag = 101
      09:51:29.327 [9872.15332] <16> command_LOGON_TO_MSERVER: putenv(BPJAVA_MASTER_IPC_STRING=) failed
      09:51:29.327 [9872.15332] <2> child_exec: Passing credential file >noUserCredentialsFile<
      09:51:29.342 [9872.15332] <2> acquireTerminationToken: hJobToken bpjava-msvc_11284 = 0000000000000574 for pid = 11284
      09:51:29.342 [9872.15332] <2> setUserServerTokens: server index = 0, hJobToken = 0000000000000574 for pid = 11284
      09:51:29.827 [9872.15332] <16> fillReadBuff: ReadFile failed readStat = 109 = The pipe has been ended. , pLength = 0
      09:57:11.276 [9872.15332] <16> readCharByChar: read failed(?), sockFd = 956, count = 0 (want = 3072), errno = 10054 = An existing connection was forcibly closed by the remote host.
      09:57:11.276 [9872.15332] <16> session_dispatch: recv failed, sockFd = 956, errno = 10054 = An existing connection was forcibly closed by the remote host.
      09:57:11.276 [9872.15332] <16> poll_listen: can't find file descriptor 00000000000003BC in polling table

      • quebek's avatar
        quebek
        Moderator
        Are you running it locally or from remote machnie? Is there any fw on Master?
  • I had to eventually bounce the environment all together. Finally got approval to upgrade to 8.3.0.1 

    All is good now. Thanks quebek  for chipping in. I appreciate the time and effort spent