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Kasra_Hashemi's avatar
7 years ago

Netbackup Services not Starting up

Dear all Readers ,

    It is about two days that Netback critical services such as : 1-Enterprise Media Manager 2-Relational database manager are starting . in these two days I've tried every solutions that I could Find in Vox froums and discussions pages . such as reading logs , trying to stop and start sevices . would you please instruct me ?

meanwhile Im getting this line in server.log file ( installedpath\netbackupDB\Log\server.log)

Error: Cannot open transaction log file -- Can't use log file "NBDB.log" since the database file has been used more recently

E. 12/02 10:15:11. Cannot open transaction log file -- Can't use log file "NBDB.log" since the database file has been used more recently
I. 12/02 10:15:11. Database server shutdown due to startup error
I. 12/02 10:15:13. Starting checkpoint of "NBAZDB" (NBAZDB.db) at Sat Dec 02 2017 10:15
I. 12/02 10:15:13. Finished checkpoint of "NBAZDB" (NBAZDB.db) at Sat Dec 02 2017 10:15
I. 12/02 10:15:13. Database server stopped at Sat Dec 02 2017 10:15

  • It doesn;t look very happy with the transaction log.  ersonally I would force it to create a new one.

    https://www.veritas.com/support/en_US/article.000082742

    The line 6 in the TN looks to have a typo

    C:\Program Files\Veritas\NetBackupDB\win64>dbsrv11 "C:\Program Files\Veritas\NetBackupDB\data\NBDB.db" -f

    .. should be 

    C:\Program Files\Veritas\NetBackupDB\win64\dbsrv11 -f "C:\Program Files\Veritas\NetBackupDB\data\NBDB.db"

    ... also, depending on the version on NBU, the command will not be dbsrv11, but dbsrv(some other number)

    The lastest versions of NBU are dbsrv16.  Just use whatever is in the dir.

    Do the same for the BMR option, also in step 6.

    Most important, before starting, stop all NBU services and copy the files in ...NetBackupDB\data somewhere safe.

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